Q1: How do I place an order?
Placing an order is simple:
Q2: Can I modify or cancel my order?
You can request modifications or cancellation within 12 hours of placing your order. After that, the order moves into processing and cannot be changed.
Q3: What payment methods do you accept?
We accept:
Q4: Is my payment secure?
Yes. We use industry-standard SSL encryption to protect your payment information and ensure a safe checkout experience.
Q5: Do you ship to the United States?
Yes, we ship across the United States and worldwide.
Q6: How long does delivery take?
(Delivery times may vary based on location and customs clearance.)
Q7: How can I track my order?
Once your order is shipped, you will receive a tracking link via email. You can also track your order on our website under Track Your Order.
Q8: What is your return policy?
We offer a 7-day return policy. If your product arrives damaged or is different from what you ordered, you can request a return.
Q9: How do I request a return?
Email us at:
📧 support@armoniagems.com
Q10: When will I receive my refund?
Once your return is approved, refunds are processed within 5–7 business days.
Q11: Are your gemstones authentic?
Yes, all our gemstones are natural and high quality, sourced from trusted suppliers.
Q12: Do you provide gemstone certificates?
Certificates are available upon request for select products.
📧 Email: support@armoniagems.com
📞 WhatsApp: +919694666667